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Guest Directory

 

Hotel Information

Check-in: 3:00 PM

Check-out: 11:00 AM

Guest services open 24 hours

For housekeeping services for stayovers, click here

Quiet hours: 10:00 PM – 8:00 AM. To be courteous to other guests, keep noises to a minimum during our quiet hours

 

Content Blocks

Wi-Fi

• Network name: BWClockTower

• Username: bwguest

• Password: 19672022

• For 24-hour customer support, call (844) 483-9434

 

Amenities

Complimentary Breakfast from Stella’s Kitchen & Bakery
Monday – Saturday: 5:30 AM – 3:00 PM
Sunday: 6:30 AM – 1:30 PM

Outdoor pool, sauna, and steam room
The outdoor pool is open: 8:00 AM – 10:00 PM and is subject to weather
 
24/7 Fitness center
Break a sweat with elliptical machines, treadmills, cable machines, dumbbells, and more.
 
Shuttle
Available to and from select locations, including Billings Airport and major medical facilities. For the full list of shuttle locations and scheduling, speak to the front desk.
 
Toiletries
Forget something? Contact the Front Desk and they might have what you need. Items such as Tooth Brush, Tooth Paste, Razors, Shaving Cream, and Combs
 
Cribs
Pack and plays are subject to availability. Please contact the Front Desk if you would like one
 
Guest Laundry
8:00 AM – 10:00 PM
Located on the 2nd Floor of the Big Sky Building

Ice and Vending Machines
Next to the Lobby, and on First and Second Floor of the Big Sky Building
 
Luggage
Carts are available to help transport luggage, 2 are by the Lobby and 2 are outside of the Elevator Lobby of the Big Sky Building
 
Sauna
Located on the 2nd Floor of the Big Sky Building and is Available from 7am to Midnight
 
ATM
Located in the Lobby
 
Computer
Internet access and a Printer is located in the lobby for Guest use
 
Faxes and Copies
Can be made through the Front Desk
 
Emergency
In case of an emergency, please dial 9-1-1

Telephone Instructions

Contact

Dial

Emergency

911

Front Desk

0

Room to Room

Room Number

Local Number

Local Number

Long Distance

1 + (Area Code) + Number

Housekeeping

0


TV Station Guide

Channel

Station

1

KTVQ (Local CBS)

2

CNN

3

Fox News

4

The CW

5

C-SPAN

6

Disney Channel

7

KULR (Local NBC)

8

ESPN

9

ESPN2

10

Food Network

11

MSNBC

12

FS1

13

Montana PBS

14

TBS

15

TNT

16

Accuweather

17

KSVI (Local ABC)

18

MotorTrend

19

VH1

20

USA Network

21

Bloomberg

22

APL

23

AMC

24

Comedy Central

25

FX

26

History Channel

27

MTV

28

Syfy

29

TruTV

30

Bravo

31

BBC UC

32

Nickelodeon

33

Country Music Television

34

Hallmark

35

HGTV

36

National Geographic

37

Cartoon Network

38

E!

39

ESPNU

40

HBO

41

HBO 2

42

A&E

43

Freeform

44

HBO Family

45

HBO Comedy

46

HBO Select

47

HBO Zone

48

Paramount Network

49

TV Guide

 

Fire Safety

Locate Two Exits
Count the doorways and note other features between your room and the exits. Make sure the exits are unlocked and unobstructed.

Locate Fire Alarms Nearest Your Room
Be sure you know how to activate the alarm as it may be dark or full of smoke.

Room Key is an Important Survival Factor
Always place the room key close to where you sleep or where it could easily be found in the dark. You’ll need the key to get back into your room should smoke or fire block your exit route.

In Case of Fire, Act Quickly
If the fire is in the room. Get out and close the door. Once out, report the fire to front desk and activate the fire alarm.

If the Fire is Not in your Room, Leave if you Can
Feel the door and door knob to see if it is cool enough to open, open it slowly and proceed to the nearest emergency exit.

If the Room Door is Hot Do NOT Open it
That means that the Fire is close by. That would mean your room is likely the safest place to be. Dial 911 and report the emergency, also dial 0 to report the fire to the front desk. Turn off bathroom fan, air conditioner or heater fans, hang a sheet in the window to signal your location. Note window latches and how they open. Wet towels, and then use them to seal around the door.

Crawl Low in Smoke
Smoke rises, the freshest air will be low and next to the floor. Place a wet towel over your mouth and nose. Stay close to the wall as you progress to the emergency exit. Should you encounter heavy smoke or fire descending the stairway find another exit or go back to your room.

Carbon Monoxide Safety Tips

Warning!
Carbon Monoxide is a colorless, odorless, poisonous gas, and exposure can be fatal. Your room is equipped with a carbon monoxide detector.

Sympoms of Exposure May Include
Headache
Fatigue
Nausea
Shortness of breath
Confusion
Vomiting
Blurred Vision
Dizziness
Loss of muscle coordination
Collapse
Loss of Consciousness

What to do if the Carbon Monoxide Alarm is Sounding or if you Experience ANY Symptoms of Carbon Monoxide Exposure
Never ignore a carbon monoxide alarm that is sounding.
Immediately move outside to fresh air.
Advise the Hotel Front Desk.
Call 911, Emergency Services, or the Fire Department.
Do a head count to check that all people in your party are accounted for.
Do not reenter the premises until the emergency services responders have given you permission. 

 

Traveler Safety

Do not answer the door in a hotel room without verifying who is there. If a person claims to be an employee, call the Front Desk and ask if someone from the staff is supposed to have access to your room and for what purpose.

When returning to the Clocktower Inn late in the evening, use the main entrance. Be observant and look around before entering the parking lot and before leaving your vehicle.

Close your room door securely whenever you are in your room, use all the locking devices provided.
Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.
Do not invite strangers to your room for any reason.
Do not Leave valuables in your vehicle.
Check to see that any connecting doors and windows are locked.
If you are traveling with children, provide adult supervision and know their whereabouts at all times.
If you see any suspicious activity please report your observations to management